Field Engineer

Before the detail, here's the challenge you'd help us solve. We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that. Here’s what this particular role covers. 🛠️ About our Fleet Operations Engineering Teams Our Fleet Operations Engineering team ensures the seamless operation, reliability, and safety of our autonomous vehicle fleet. As a vital part of the business, the team is responsible for rapid fault diagnosis, vehicle support, and process optimisation in high-impact environments. Field Engineers work closely with global teams, driving efficiency through hands-on technical problem-solving and collaboration. 🧠 Your day-to-day Diagnose and resolve vehicle software and hardware faults onsite to maintain fleet uptime Perform rapid, structured fault triage, ensuring a 5-minute response time Follow standardised diagnosis and repair protocols, maintaining efficiency and compliance Collaborate with global field engineering colleagues to coordinate technical support and escalate issues Communicate clearly with the Field Engineering Lead regarding repair progress and shift handovers Participate in on-call rotations and provide technical coverage across multiple regions Maintain strict adherence to safety and compliance standards for all repairs Support ongoing improvements by identifying issues and providing actionable