Customer Service Specialist Coffee
Perks & Benefits
Location: Wollerau or Zurich, Switzerland
Employment Type: Part-time (40-60%), Fixed-term until May 2027
Join Our Team
We are looking for a proactive and detail-oriented Customer Service Specialist Coffee to support our coffee logistic activities. This is an excellent opportunity for a professional with experience in contract administration, logistics coordination, and supplier management to play a key role in ensuring smooth operations and exceptional service for our customers and logistic service providers.
What You'll Be Doing
- Manage coffee logistic shipments and sales invoices.
- Coordinate shipment schedules and delivery plans with logistics service providers, customers and coffee suppliers.
- Support the resolution of logistics-related issues and delays.
- Act as a key point of contact for customers’ inquiries and operational topics.
- Assist in resolving customer related issues and discrepancies.
- Coordinate with Finance regarding payment processing and invoice approvals.
- Investigate and resolve invoice discrepancies.
- Monitor contract processing timelines and maintain high accuracy standards.
Who We're Looking For
Required Qualification
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