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Binance
Binance

Customer Service Business Process Specialist (Mandarin Speaker)

Verified Salary
$60k - $85k
Location
APAC
Published
2w ago
RemoteCustomer Support & SuccessMidweightFull-Time
90% ATS Fit Match
Tailor a custom CV & Cover Letter PDF for Binance

Perks & Benefits

🌎Distributed team⏰Async workflow🏖Unlimited vacation🖥Home office budget

🎯 Direct Sniper Outreach & Decision-Maker Kit

Bypass the 500+ applicant ATS black hole — reach Binance's hiring team directly

Sniper Kit Active
🔍 Find Hiring Manager🎯 Find Tech RecruiterFunding & Growth News
⚡ Founder / Hiring Manager Sniper DM
Hi [Name] — saw Binance just opened the Customer Service Business Process Specialist (Mandarin Speaker) role. I've shipped production systems in this exact stack and put together a tailored breakdown of how I can contribute in my first 30 days. Just submitted via your portal — worth a quick 5-min chat this week?
c*****s@binance.com(Direct HR Inbox)

Responsibilities


  • Prepare, review, and update CS-related SOPs, Macros, Announcements, and FAQs to ensure clarity and consistency in service delivery

  • Manage CS enquiries and tickets, ensuring timely resolution while identify

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