Office Assistant (Receptionist)

HelloFresh’s Office Assistant, Workplace Operations will be responsible for supporting the reception function at our NYC office. The Office Assistant is the first impression of HelloFresh for every employee, visitor, and guest who walks through our NYC HQ doors. You are the go-to resource for the office, the first call when something goes wrong, and the reason people feel taken care of from the moment they arrive. If you thrive on human interaction, get satisfaction from closing out a ticket, and take pride in a space that runs smoothly and looks great, this role is for you. You Will... Reception & Employee Experience Own the front desk, M-F 8:00am-4:30/5:00pm Be the warm, professional first point of contact for all employees, visitors, and guests arriving at the office Manage all incoming employee tickets and inquiries with urgency and care Answer and screen incoming calls, escalating appropriately to channels like HRHelp Welcome new joiners and help set them up for Day 1 success Keep reception clean and organized -- it should always look ready for company Office Operations Lead all mail, deliveries, drop-offs, and pick-ups Support employee security badging, own bad