Executive Chef

Location: (Laird) HWY 403 & Dundas St W, Mississauga. S'more about the team We are seeking an Executive Chef to serve as the ultimate culinary authority and Voice of the Customer for our Factor brand (factormeals.ca), a healthy, ready-to-heat meal delivery service. This is a highly strategic role where your primary focus will be on setting culinary standards while partnering with operations leadership (who maintain ownership of daily shift execution, headcount scheduling, and direct supervision). Reporting to the Site Director, you will balance food and people safety with culinary quality in a large industrial kitchen setting, operating with a high degree of collaboration across multiple departments to elevate the culinary experience. Lettuce share what this role will be responsible for: Act as the customer's advocate inside the production facility, reviewing NPS data, customer feedback, and product returns to translate insights into actionable culinary improvements. Define, document, and own food quality standards across all SKUs, establishing Critical-to-Quality (CTQ) benchmarks, SOPs, and sensory evaluation protocols. Conduct regular recipe verification checks on the floor to confirm execution to spec, identify recipe drift, and partner with Executive Sous Chefs to roll out corrective updates. Partner with the Commercialization team on recipe scale