[ US - DC] Sr. Associate, Workforce Staffing

Sr. Staffing Associate

Aurora, IL

You will...

• Provide temp staffing support to the facility in all areas of temp labor order fulfillment, staffing agency management, and temp associate compliance
• Assist workforce staffing in administering procedures and policies through the Distribution Center for Staffing Agency Partners
• Provide training support to agency on-site representatives and staff
• Ensure Open Door, diversity and other values related issues are resolved
• Collaborate with the HR Manager to conduct interventions, fact-findings and resolve conflicts related to the temp workforce as they arise
• Collaborate with Staffing Agency Partners to ensure temp associates have proper oversight, GMP compliance, and safety training
• Provide, monitor, coach and guide technical and nontechnical training for Staffing Agency Partner On-Site Representatives and Managing Coaches
• Provide reporting for labor order fulfillment, training and day 1 show rates, and attrition rates for agency partners
• Partner with agency partners to reconcile any temp associate billing issues
• Serve as subject matter expert for the Vendor Management System used to manage temp labor orders, temp associate onboarding, and temp associate invoicing
• Manage Zendesk tickets, Temp Cancellations, Voluntary time requests, and other operational need