Senior Manager, Software Engineering - Toast IQ

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we’re transforming how restaurants operate and grow. Our platform combines intuitive technology with a deep focus on customer success. From streamlining operations to delivering standout guest experiences, we empower restaurants to thrive through smart design and data-driven innovation. As a Senior Engineering Manager for Toast IQ, you will fundamentally redefine the value and partnership Toast can offer to businesses. You and your team will build at the frontier of LLMs and agentic workflows, with a heavy focus on automating and improving the unglamorous work so that our customers’ daily focus can be more of what they actually love about the hospitality industry. You will work closely with Design and Product to chart a course for thoughtfully designed and carefully crafted AI experiences that unify and expand the Toast ecosystem. A day in the life (Responsibilities) Shape and steer the technical vision and execution for Toast IQ, a high-growth and high-potential AI offering for every Toast customer. Thoughtfully garden-tend the platform for internal teams to build and expand on top of. Better documentation, better feature lifecycle management, and better evaluation. Break down large platform and product i