[ US - DC] Sr. Associate, Workforce Staffing

Sr. Staffing Associate Aurora, IL You will... Provide temp staffing support to the facility in all areas of temp labor order fulfillment, staffing agency management, and temp associate compliance Assist workforce staffing in administering procedures and policies through the Distribution Center for Staffing Agency Partners Provide training support to agency on-site representatives and staff Ensure Open Door, diversity and other values related issues are resolved Collaborate with the HR Manager to conduct interventions, fact-findings and resolve conflicts related to the temp workforce as they arise Collaborate with Staffing Agency Partners to ensure temp associates have proper oversight, GMP compliance, and safety training Provide, monitor, coach and guide technical and nontechnical training for Staffing Agency Partner On-Site Representatives and Managing Coaches Provide reporting for labor order fulfillment, training and day 1 show rates, and attrition rates for agency partners Partner with agency partners to reconcile any temp associate billing issues Serve as subject matter expert for the Vendor Management System used to manage temp labor orders, temp associate onboarding, and temp associate invoicing Manage Zendesk tickets, Temp Cancellations, Voluntary time requests, and other operational need