Identity Strategist

Headquarters: USA (remote)

Role Purpose:

The Forward Deployed Identity Strategist serves as a customer-facing Fraud and Identity subject matter expert across the entire customer lifecycle, operating as a forward-deployed consultant across pre-sales, onboarding, and ongoing expansion. In this role, you will partner directly with enterprise customers to design optimal product implementation strategies, evaluate risk profiles, and align Jumio’s technical solutions with customer’s unique business objectives.

The Identity Strategist owns the critical onboarding mission for new deployments. Acting as a strategic advisor, you are directly responsible for driving efficient customer onboarding and rollout, and overcoming regulatory, legal, or operational hurdles to accelerate time-to-live and maximize time-to-value while ensuring solution adoption and long-term trust.

Responsibilities:

• Partner with new and existing Jumio customers to evaluate their risk profile and design tailored fraud strategies
• Provide expert recommendations on risk mitigation, user friction, and verification workflow optimization
• Lead the designing of standardized identity workflows within the Jumio product that are optimized for different verticals and use cases that can be quickly adopted by new customers
• Orchestrate launch readiness by proactively identifying and res