Senior User Research Manager

📍London/Cardiff/UK Remote | 💰£110,000-£150,000 + equity + Incentive Awards tied to your performance + Benefits ✨

About the team⭐

Core Banking's mission is to make everyday money magical for everyone.

We're responsible for the products millions of customers rely on every day — from current accounts, joint accounts and accounts for kids and teens, through to money management, budgeting, and our paid subscriptions. These are some of Monzo's most loved experiences, and they're at the heart of how customers interact with us.

As we continue to grow, we're looking for a Senior User Research Manager to help shape the future of Personal Banking. This is an opportunity to lead research across one of Monzo's largest product areas, influence company strategy, and develop exceptional research leaders.

🔑You’ll play a key role by...

You'll be responsible for both people leadership and strategic research leadership. This includes:

• Leading research across Core Banking while helping shape a coherent Personal Banking research strategy that spans multiple product areas.
• Partnering closely with the Core Banking Leadership Team, Product Directors, Design leaders and senior stakeholders across Wealth, Payments, Borrowing and our European business.
• Helping define and land parts of Monzo's global r