Senior Product Manager

About Userlane Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Our team works with some of the biggest names in regulated industries, helping them get real value from technology and giving their employees the right support inside software applications they use every day. Based in Munich, growing internationally. Userlane combines Application Intelligence and Contextual Assistance for regulated industries. Application Intelligence shows where software creates cost and friction across the estate. Contextual Assistance helps people get work done in the moment, without training burden. We work with healthcare organizations across the US and Europe, helping clinical and operational teams work confidently in complex systems like EHRs and other core clinical and business applications. Your mission Own Application Intelligence at Userlane. You'll shape what we build across App Discovery, HEART Analytics and Portfolio Overview to help enterprise CIOs and IT leaders see where software spending delivers value and where it creates waste. You'll work on opportunities such as: Defining metrics that hold up : Own the methodology behind our HEART Analytics, deciding what each score measures, how it's calculated, and how it stays credible when data is incomplete. Delivering outcome-linked metrics : Connect usage data to business outcomes like cost savings, efficiency and compliance risk that enterprise executives