Senior Manager, Customer Success - Strategic Accounts

The Company Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want. As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment. Join us in our mission to transform the healthcare staffing industry and improve patient lives! The Role We are looking for a Senior Manager of Customer Success to lead our Strategic and Growth teams. You will empower a team of Customer Success Managers to build proactive, value-driven partnerships with post-acute and outpatient facilities - strengthening retention, identifying expansion opportunities, and delivering measurable customer outcomes. Compensation: $175,000 - $194,000 OTE (base + commission at plan). Why This Role Exists As Medely’s SMB customer base grows, we need a leader who can build a more scalable and consistent Customer Success approach without losing the quality of our customer relationships. This role will strengthen how